Our utility client has an expansive underground infrastructure network and responsibility for sites with extensive soil and groundwater contamination that requires protection from excavation. An ongoing challenge is efficient coordination between the utility’s damage prevention and environmental remediation departments in reviewing a high volume of excavation tickets, compiling responses, and providing a single integrated response to the excavator alerting it to potential hazards.

Our utility client performs thousands of excavations associated with new project development and customer service requests in areas that contain widespread contamination.Worker safety and compliance obligations are complex.

Our client had a short six-week deadline to establish a notification system alerting any excavator working on a public right of way about the existence of Manufactured Gas Plant (MGP) residues in the ground.